How do I get a VocalEssence On Demand Subscription?
VocalEssence On Demand is available right here. Just click here and we’ll guide you through it. You’ll be streaming VocalEssence by the time your popcorn is ready.
What happens after I order a VocalEssence On Demand Subscription or single event stream?
VocalEssence uses the Minnesota Orchestra for our box office services. You will order your subscription or single event stream through them. Once you’ve placed your order, you will receive an order confirmation email from tickets@mnorch.org, which will include a link to set up an account on the VocalEssence On Demand website to access the digital content. After you create your VocalEssence On Demand account, you will receive another confirmation email from info@vocalessence.org. This email will include a link that you must click to activate your account before you can sign in to the VocalEssence On Demand website. If you have any trouble with this process, please email us at info@vocalessence.org and we’ll help you!
What devices work with VocalEssence On Demand?
VocalEssence videos can be accessed through the VocalEssence On Demand website and are streamed through a private Vimeo link. Anywhere you can play online videos—computer, tablet, smartphone, or smart TV—you can watch VocalEssence performances.
Can I watch performances on my television?
Yes, there are many options to connect a computer to your television. Check out this blog to learn more about connecting your computer to your television.
I can’t afford a subscription. What should I do?
VocalEssence wants to keep our community singing during this time. Are you an essential worker? Have you been adversely affected by COVID-19? As a small show of our heartfelt gratitude for your bravery in the face of the COVID-19 pandemic, we are offering you a FREE VocalEssence On Demand subscription for the 2020-2021 Season. Click here to learn more and receive your code.
How many subscriptions do I need to purchase?
Each $49 subscription is good for your entire household. Feel free to share the login information with those who live with you.
My video and audio are not in sync. What should I do?
It is probably an issue with the speed of your internet. Try opening and closing the video again to see if it fixes the problem.
Did we answer your question?
If not, please contact a VocalEssence staff member by emailing info@vocalessence.org or clicking the “Contact Us” button below.